Common Questions Dealerships Have Asked Us Before.
We’ve answered the most relevant and important ones that you can ask us before going onboarding with OmnePulse.
Is OmnePulse a lead management system?
Yes. OmnePulse is a centralized lead management system that allows you to respond to every lead from different channels from one place. We designed OmnePulse to start the very first conversation with your leads, whether they come from voice calls, web chats, text messages, or social media DMs.
How fast can a dealership go live with OmnePulse?
We will need just a few days to integrate OmnePulse with the dealership’s existing business model to help you effectively continue winning leads.
Do I need technical staff to manage my leads through OmnePulse?
No. You don’t need technical staff to manage your leads through our centralized lead management system. We will provide you with a complete demo to help you easily manage the whole system without training an individual.
Will it replace my staff?
No. We’ve built a centralized lead management system, OmnePulse, to strengthen your team, not to replace them.
Will my customers know they are talking to an AI system?
Yes, and on purpose. Your customers will get a human-like, meaningful response to help them take certain actions.
Is my business information secure with OmnePulse?
Absolutely. We’ve implemented the best security and privacy policies meant to keep your business information secure with us. (Read our Privacy Policy for more details.)
Will it take after-hours and weekend leads too?
OmnePulse will work for your dealership 24/7, including on vacations, national holidays, after hours, and weekends.
How is OmnePulse different from my staff members?
OmnePulse responds to a lead within 60 seconds with human-like, effective communication that enhances your chances by 391% of winning the lead.
Can you connect it to my existing CRM?
Yes, we can connect OmnePulse to your existing CRM, so every lead OmnePulse wins will be sent to your CRM and calendar.
Is OmnePulse’s AI calling TCPA-compliant?
Of course, OmnePulse’s AI calling is TCPA-compliant, which means it follows the rules of the Telephone Consumer Protection Act (TCPA), a United States federal law from 1991.
Can OmnePulse respond to my leads in Spanish?
Yes. OmnePulse is trained on 100+ different languages, including Spanish. It takes leads, identifies their language, understands their intent, and responds to them in their language.
Will it answer my social media leads?
Yes, it will respond to your social media leads that will be gathered in one CRM for a better centralized business workflow.
Is it designed for long follow-ups?
Most businesses give up on their leads within days or after a second follow-up campaign, but OmnePulse keeps following up with the lead until it’s a confirmed yes or no.
Can it book my leads in my calendar?
OmnePulse AI can book your leads in your calendar after qualifying the leads in the first conversation or route them to the respective advisor if asked.
What if I want out?
We don’t own your data; we just provide you with centralized lead management software to manage your leads in one place. Let us know when you decide to go out; we will separate our system from your data.
Do you have another question? Ask us directly or dial (909) 402-2063 and let the AI answer it.