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How It Works
The OmnePulse process

60% to 75% of Dealerships Fail to Book Their Leads.

It often happens because of slow response, no follow-ups, and fragmented systems. OmnePulse captures every lead within a minute, designs follow-ups, and connects the steps that help your team turn interest into bookings.

THE LEAD JOURNEY
5 connected steps
01

Lead captured

A shopper reaches out

New inquiry
02

AI responds

A call or text starts the conversation

≤ 60 sec
03

CRM updated

Your team gets the context

04

Appointment booked

A clear next step for the shopper

05

Follow-up continues

The opportunity stays in motion

Illustrative workflow · configured around your dealership
One connected workflow

Every Step Has a Purpose.

Let your staff focusing on floor customers. OmnePulse keeps the process moving behind each conversation with your leads.

01
Capture Leads

Respond Within 60 Seconds When Interest Arrives.

A new form submission starts the response process. Bring inquiries from your connected phone calls, web forms, social channels, and SMS into the workflow.

NEW INQUIRYWebsite form
JS
Jordan S.Interested in a test drive
Vehicle interestNew SUV
Preferred contactText message
✓ Inquiry ready for response
Illustrative example
CONVERSATION PREVIEW AI response
Can I come by to see the SUV this weekend?
I can help with that. Does Saturday morning or afternoon work better for you?
A useful reply. A clear next step.
Illustrative example
02
AI Voice Call & Text

Respond Like a Human When They Still Have Their Phones.

OmnePulse is designed to start a human-like call or text within 60 seconds, including after hours, vacations, national holidays, and weekends. It asks relevant questions and helps leads book their appointments.

03
CRM Integration

Give Your Team the Full Picture.

Connect lead details and conversation summary with your dealership’s CRM workflow. Your staff can pick up with context instead of asking the shopper to start over.

LEAD RECORD CRM workflow
Jordan S. Sales inquiry
Contact details
Captured
Vehicle interest
New SUV
Conversation context
Available
Next step
Arrange a visit
Illustrative example
APPOINTMENT PREVIEW Test drive
SAT 11
Showroom visit Saturday · 11:00 AM Jordan S. · New SUV
Appointment details ready for the team
Illustrative example
04
Appointment Booking

Turn the conversation into a visit.

Help customers choose a time for a test drive or appointment. OmnePulse integration with the lead calendar helps leads book their appointments automatically and receive the confirmation.

05
Follow-up Automation

Keep the Opportunity Moving.

When a shopper hesitates to make a choice, follow-up doesn’t need to stop. OmnePulse can continue nurturing the conversation over time, based on customer responses and your process.

FOLLOW-UP PREVIEW Connected journey
  1. New inquiry Start the conversation
  2. Customer needs more time Adjust the next step
  3. Follow up with context Help them return when ready
Illustrative example
Built Around Your Dealership

A Clear Path to Getting Started.

When we review your existing model, the setup will be tailored to how your team works within days.

01 / DISCOVER

Map your lead flow

Share your lead sources, common customer questions, and how inquiries reach your team today.

02 / CONNECT

Configure your workflow

Review your CRM, calendar, routing, dealership information, and follow-up preferences.

03 / REVIEW

Walk Through It Together

Check sample conversations and handoffs with your team before putting the workflow into your business model.

Before You Get Started

A Few Practical Answers.

Quick answers about setup, integrations, support, and day-to-day use.

Does this replace our sales team?

No. OmnePulse supports your staff with lead response, information capture, appointment assistance, and follow-up. Your team continues to handle the conversations and decisions that need a person.

Yes. We’ll review your specific CRM, calendar, and lead sources during the walkthrough to confirm the connections and workflow available for your dealership.

OmnePulse can respond around the clock, including evenings, weekends, and holidays, so customers can still book their appointments when your showroom is closed.

Yes. You can book a walkthrough to explore the lead response process, ask questions, and discuss how it could fit your dealership.

See the Whole Journey

Your Next Lead Won’t Wait.

Book a walkthrough to see OmnePulse with your dealership’s lead process in mind.